Service Delivery Policy
This policy explains how paid service requests move from payment confirmation to document collection, expert review, execution, and client handoff.
Last updated: May 14, 2026
Digital delivery model
BizSamadhan India provides legal, tax, compliance, consultation, and workflow execution services digitally through website forms, phone support, email, WhatsApp, client portal updates, and internal CRM-assisted operations.
No physical goods are shipped for standard service purchases. Deliverables may include consultation notes, filing acknowledgements, draft documents, invoices, status updates, and completion confirmations shared through digital channels.
Delivery timelines
Service timelines depend on the selected service, document readiness, payment confirmation, user response time, statutory portals, government departments, and third-party systems involved in the workflow.
After payment verification, BizSamadhan India initiates the relevant workflow and may request documents or clarifications before execution can proceed.
Customer responsibilities
Customers must provide accurate information, complete documents, correct contact details, and timely approvals so the assigned service workflow can move forward without unnecessary delay.
Delays caused by incomplete information, incorrect details, missed calls, delayed approvals, statutory portal downtime, or third-party processing are handled according to the stage of the service and applicable policies.
Completion and support
A service is treated as delivered when the agreed consultation, document preparation, filing support, submission assistance, or completion handoff has been provided according to the scope of the purchased service.
Customers can contact support for delivery status, document access, payment confirmation, invoices, or clarification on next steps using the contact details listed on the website.
Need clarification?
Reach the BizSamadhan India support team for policy questions, billing clarifications, or service-specific assistance.